Colombian Chamber of Electronic Commerce launches the e-Trust Trust Seal for online sales
- CNC
- Jul 7, 2023
- 2 min read
The Colombian Chamber of Electronic Commerce (CCCE) launched the e-Trust Trust Seal, which certifies compliance with good practices in online commerce companies.
In a consumer survey conducted by the CCCE in collaboration with the Centro Nacional de Consultoría, in order to identify the fears that still persist among people and that limit online sales. The results revealed that 30% of those surveyed have not made purchases online due to mistrust in transactions, while 11% doubt that the products are the same as those shown and 7% mistrust the logistics processes.
“Trust is the fundamental pillar of electronic commerce. Without it, people are hesitant to transact and businesses are constrained in their growth. It is essential to create an ecosystem that provides security and peace of mind to consumers in all their online interactions,” said María Fernanda Quiñones, executive president of the Colombian Chamber of Electronic Commerce.
In response to the concerns of users and with the objective of addressing each area, the CCCE, as a union that promotes and strengthens the eCommerce industry in Colombia, launched the 'e-Trust Trust Seal' to guarantee compliance with legal minimums providing peace of mind and security to buyers.
In its first stage, the seal has focused on aspects such as secure payments, efficient logistics and the consumer experience, promoting an environment of trust through the adoption of self-regulation mechanisms that are in line with the new dynamics of the industry.
“The e-Trust Trust Seal represents a significant step to strengthen the digital ecosystem in Colombia. This seal symbolizes the confidence, security and commitment of companies in the quality and transparency of their online operations. We have made progress in this initiative with the aim of addressing consumer concerns, which is essential for the sustainable and responsible development of electronic commerce in our country," said María Fernanda Quiñones.
In order for them to feel supported when making purchases online, these are the key points that the CCCE established to generate greater trust between Colombians and electronic commerce:
1. Secure payments: This is usually one of the most complex points, since it is necessary to identify and mitigate risks in payment gateways, establish good practices, comply with rules and regulations, as well as protect information and user resources. These elements are fundamental to guarantee people's trust in digital payments, since they address different aspects of security and transparency in transactions.
2. Efficient logistics: Logistics plays a crucial role in e-commerce, as it ensures the storage, packaging, transportation, and delivery of products purchased online. In order for this process to be increasingly reliable, it is necessary to ensure greater efficiency, transparency of information, and proper management of customer expectations. Gap analysis, good practices and existing standards are essential tools to strengthen the sector and ensure a positive experience.
3. Consumer experience: Providing greater consumer support is achieved through the implementation of good practices by online platforms, sellers and providers. These measures guarantee clear information, protection of personal data, efficient customer service, transparent return policies and fair dispute resolution, offering a safe and satisfying shopping experience that fosters trust.
Article taken from impactotic.co
By: Laura Suárez Bernal
This demonstrates the developer's artistic RR88 talent through elegant geometry and meticulously refined physics, offering a mesmerizing challenge that tests lateral precision and momentum control.
c168b.com thường được nhắc đến khi phân tích các tiêu chí giúp người dùng đánh giá mức độ minh bạch của một nền tảng trực tuyến. Khi tìm hiểu một dịch vụ bất kỳ, người dùng nên chú ý cách nền tảng công bố thông tin pháp lý, mức độ rõ ràng của điều khoản và cơ chế bảo vệ dữ liệu cá nhân. Ngoài ra, việc tham khảo phản hồi từ cộng đồng giúp hình thành góc nhìn khách quan hơn, tránh đưa ra nhận định dựa trên thông tin một chiều.
GK88 nổi bật với kho trò chơi hàng ngàn lựa chọn như nổ hũ, tài xỉu, xổ số. Anh em chỉ cần đăng ký là có quà tặng siêu ưu đãi từ nhà cái. Tốc độ trả thưởng thuộc hàng đầu thị trường. Nạp tiền GK88 chơi ngay, gom thưởng liền tay.
CM88 Nền tảng dịch vụ giải trí trực tuyến, tích hợp nhiều hình thức trò chơi cùng công nghệ hiện đại, mang đến trải nghiệm ổn định và an toàn cho người dùng.
789win thu hút người chơi nhờ hệ thống game phong phú, tốc độ nạp rút ổn định và dịch vụ chăm sóc khách hàng tận tâm, tạo cảm giác an toàn khi giải trí trực tuyến mỗi ngày.